Terms and Conditions
Welcome to H & L Cleaning! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1. Definitions
- “Company” refers to H & L Cleaning, located in Tucson, AZ.
- “Services” refers to the cleaning services provided by H & L Cleaning, including but not limited to deep cleaning, steam cleaning, sanitizing, and move-in/move-out cleaning.
- “Client” refers to any individual or entity that engages H & L Cleaning for services.
- “Website” refers to the H & L Cleaning website, accessible at [Insert Website Address Here].
2. Service Agreement
All services provided by H & L Cleaning are subject to a service agreement. This agreement will outline the scope of work, pricing, payment terms, and any specific requirements or conditions. The client’s acceptance of a quote or booking confirmation constitutes acceptance of the service agreement.
3. Booking and Cancellation
- Booking: Services must be booked in advance through our website, by phone, or via email. Bookings are subject to availability.
- Cancellation by Client: Clients may cancel or reschedule services with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
- Cancellation by Company: H & L Cleaning reserves the right to cancel or reschedule services due to unforeseen circumstances, such as staff illness or inclement weather. In such cases, the client will be offered an alternative date or a full refund.
4. Payment Terms
Payment for services is due upon completion of the cleaning service, unless otherwise agreed in writing. We accept various forms of payment, including cash, credit card, and electronic transfers. Late payments may be subject to interest charges.
5. Client Responsibilities
Clients are responsible for providing a safe and accessible environment for our cleaning team. This includes securing valuables, removing obstacles, and ensuring that pets are safely contained. H & L Cleaning is not responsible for damage or loss resulting from the client’s failure to meet these responsibilities.
6. Liability
H & L Cleaning is fully licensed and insured. While we take utmost care in providing our services, we are not liable for minor damages that may occur during the cleaning process. In the event of significant damage caused by our negligence, our liability is limited to the cost of repair or replacement, up to the value of our insurance coverage.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of H & L Cleaning and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without our express written permission.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Tucson, AZ.
10. Changes to Terms and Conditions
H & L Cleaning reserves the right to modify these terms and conditions at any time. Changes will be posted on this website and will become effective immediately upon posting. Your continued use of our website and services after any changes constitutes acceptance of the revised terms and conditions.
11. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
H & L Cleaning
Tucson, AZ
[Insert Phone Number Here]
[Insert Email Address Here]
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.