Terms and Conditions
Welcome to H & L Cleaning! These terms and conditions outline the rules and regulations for the use of our services. By accessing our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.
1. Definitions
- “Company” refers to H & L Cleaning.
- “Client” refers to any individual or entity that engages the services of H & L Cleaning.
- “Services” refers to the cleaning services provided by H & L Cleaning.
- “Terms” refers to these terms and conditions.
2. Service Agreement
All services provided by H & L Cleaning are subject to a service agreement. This agreement will outline the scope of work, schedule, and payment terms. The Client agrees to review and approve the service agreement before the commencement of any services.
3. Payment Terms
Payment for services is due as outlined in the service agreement. H & L Cleaning accepts various forms of payment, including credit cards, debit cards, and electronic transfers. Late payments may be subject to interest charges as specified in the service agreement.
4. Cancellation and Rescheduling
The Client may cancel or reschedule services with prior notice as specified in the service agreement. Failure to provide adequate notice may result in a cancellation fee. H & L Cleaning reserves the right to cancel or reschedule services due to unforeseen circumstances, such as inclement weather or equipment malfunction. In such cases, the Client will be notified as soon as possible.
5. Access to Property
The Client is responsible for providing H & L Cleaning with access to the property at the scheduled time. If access is not granted, the service may be cancelled, and a cancellation fee may apply. The Client must ensure that the property is safe for our cleaning staff and free from hazards.
6. Liability
H & L Cleaning is not liable for any damage to property or personal injury that occurs as a result of the Client’s negligence or failure to provide a safe environment. Our liability for any damage caused by our cleaning staff is limited to the repair or replacement of the damaged item, up to the value specified in our insurance policy. We are not responsible for pre-existing conditions or damages that are not directly caused by our services.
7. Client Responsibilities
The Client is responsible for securing valuable or sentimental items before the commencement of services. H & L Cleaning is not responsible for the loss or damage of such items. The Client must also inform H & L Cleaning of any specific cleaning instructions or sensitivities related to the property or its contents.
8. Use of Eco-Friendly Products
H & L Cleaning is committed to using eco-friendly cleaning products. While we strive to use products that are safe for the environment and our clients, we cannot guarantee that all products will be free from allergens or irritants. The Client is responsible for informing us of any allergies or sensitivities to specific cleaning products.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of H & L Cleaning and is protected by copyright laws. The Client may not use, reproduce, or distribute any content from our website without our prior written consent.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which H & L Cleaning operates. Any disputes arising out of or relating to these terms and conditions will be resolved in the courts of that jurisdiction.
12. Changes to Terms and Conditions
H & L Cleaning reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. The Client is responsible for reviewing these terms and conditions periodically to stay informed of any updates.
13. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
H & L Cleaning
[Your Address]
[Your Phone Number]
[Your Email Address]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.